Below FAQ are some common concerns of our clients before purchasing.
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If you have an issue or question that requires immediate assistance, drop us an email to info@divanoksa.com and we will get back to you within 24-48 hours!
Questions
Divano specializes in selling luxurious furniture pieces that elevate the style and comfort of any living space. Our top-selling products include elegant velvet sofas, sleek leather recliners, chic marble coffee tables, and stylish tufted armchairs.
At Divano, we are committed to providing high-quality furniture options to our customers. Each piece in our collection is meticulously curated to bring a touch of elegance and refinement to any interior. We prioritize exceptional craftsmanship and modern design to ensure that our customers receive furniture that is both stylish and durable.
Yes, we are pleased to offer free shipping on all orders over 3000 Saudi riyals in the Kingdom of Saudi Arabia for the main cities of Jeddah, Riyadh, and Dammam. This means that you can enjoy the convenience of shopping from the comfort of your home without any additional shipping costs.
Delivery typically takes 3-14 business days depending on your location.
Yes, once your order has been shipped, we will provide you with a tracking number. You can easily monitor the progress of your delivery, and stay informed about the estimated arrival of your new furniture
Yes, we offer white glove delivery service. Our professional delivery team will carefully unpack and assemble your furniture, ensuring that it is placed in your desired location. They will also remove any packaging materials, leaving you with a clean and ready-to-use piece of furniture.
If you have any issues or concerns with your order, please contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.
You can reach out to our customer support team by email at info@divanoksa.com or by phone at +966 12 233 5771. We are available to assist you with any questions or concerns you may have.
Yes, we offer a warranty on our furniture to ensure your peace of mind. The specific warranty details may vary depending on the product, so please refer to the product description or contact our customer support team for more information.